On September 13th, 2012, Ruijie Networks won the "2012 Service Satisfaction Gold Award" and "2012 IT Maintenance Management Most Valuable Brand" award at the "China IT Service Annual Conference" held in Beijing. As the first brand of China network solution, Ruijie Networks' “Double Happiness” not only confirms its outstanding strength in service innovation and related solutions, but also highlights that in the era of cloud computing, IT services are increasingly becoming network enterprises. The core value.

The theme of this year's China IT Service Conference is “focusing on cloud service innovation and boosting the ecological circle for a win-win situation.” The conference invited well-known companies including Ruijie Networks to discuss in depth the next generation of information technology from cloud computing and other technologies. Business models, IT infrastructure and other aspects of the IT service industry. The conference also presented relevant awards in recognition of these companies' outstanding contributions to IT services.

As the first brand of China's network solutions, Ruijie Networks has always been adhering to the "professional, fast, and value-added" service principle and constantly exploring and innovating in the field of network information. In order to better improve the service level of network enterprise-class network equipment, Ruijie first introduced Better Net “One-stop IT Service Solution” that follows the ITIL management practice theory. The program uses "advice + service + software + training" throughout the entire life cycle of the network to enhance the customer's hard power with service soft power. It can provide strong support for different customer needs in the development phase of IT construction, and can reduce customer management costs. Improve customer service quality and help customers gain core competitive advantages.

With more than ten years of professional experience in the industry, Ruijie Networks has formed a unique service management concept that can formulate key performance evaluation indicators for each customer's business to ensure clear and quantitative business goals. In addition, CSM business data is monitored at the same time to ensure that the indicator data is accurate and effective, which has been widely recognized by customers. Because of the above efforts and innovations, Ruijie has won wide recognition from industry users and has finally achieved its reputation. In return, he received the "2012 Service Satisfaction Gold Award."

In terms of IT operation and maintenance management, Ruijie Networks first proposed the concept of “ITIB” (IT as a Service) and launched RIIL IT operation and maintenance management solution to help customers fully tap network value and maximize the value of IT work. Through the accumulation of successful practical experience of many domestic companies and enterprise customers, Ruijie Networks' IT operation and maintenance management products quickly gained high brand awareness and created a first-rate brand image. This time, it won the “2012 Most Valuable Brand in IT Operation and Maintenance Management” award, which is the recognition and recognition of the brand value of Ruijie’s IT operation and maintenance management products.

In the future, with the development of informatization, the modern information system of enterprises will become increasingly complex, integrated, and integrated. The importance of IT services to the development of the company's business is also rising. Ruijie Networks will continue to innovate through continuous innovation. , With better services for users to release the maximum value of the network.

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