Before entering the text, a passerby had something to say: I am the finance of a hotel group in Suzhou. Our bank account is opened in the construction bank business hall of Xinghai Street in Suzhou. I have to run there several times a month. In November 15th, a robot that sang and danced in the CCB Hall was surrounded by everyone. The robot is very lively, and every time I take the initiative to chat with me, it is also fun to go to the bank to queue up and work. In the spring of 2016, everyone's sense of freshness in robots was reduced, and the number of onlookers was significantly less. I was still thinking that this robot might have been withdrawn in a few days. Who knows that two months have passed and it is still there. Although there are not so many people watching, the people who talk to it are always in a constant stream, and the robots are always busy receiving customers. Is this little guy going to have new skills? At that time out of curiosity, I used to look for it for a while. It is also very enthusiastic to say hello to me, knowing that I am in the process of collecting money, actually directly help me print the number. At the peak of the bank, it also chatted with me. When I learned that I was going to take a vacation to Shanghai Disneyland, the robot even recommended a joint credit card between CCB and Disney, and really helped me apply successfully! The little guys are no longer just looking at the excitement as they used to, and they are more and more capable like a bank worker. The development of intelligent transformation is becoming an important direction for the advancement of the banking industry. Among many banks, it has a unique forward-looking perspective and is always among the “first movers†on the road of intelligent development. This is the opening of the China Construction Bank Suzhou Branch. In September 2015, the person in charge of Suzhou Construction Bank put forward an innovative idea - the introduction of robotic elements, using robots as a high-tech product to help the bank intelligent transformation. With such an idea, Suzhou Construction Bank immediately made a deeper analysis and analysis of its own transformation direction, and based on the needs of the existing robot companies in the market, and finally selected Cobos as its partner. . In October of the same year, Cobos Public Service Robot Wangbao made a public appearance on the 10th anniversary of the listing of CCB in Hong Kong's “CCB2020 New Starting Point and New Future†event, which left a wonderful mark for the transformation and upgrading of CCB. "Little Dragon Man" debuted at the 10th anniversary of CCB's listing Everything in the following seems to be a matter of course. On November 2, 2015, the first Cobos Bank robot officially went to work in the Suzhou branch business department, followed by more than a dozen bank robots at the same time in other branches and business outlets. Up to now, Suzhou Construction Bank has a total of 25 outlets to “hiring†Cobos Bank robots. It is worth pondering that in many robotics companies, why did Suzhou Construction act to Cobos throw an olive branch? Since its establishment in 1998, Cobos has been working in the field of service robots for nearly 19 years. Many years of deep cultivation have made Cobos achieve the second best in the home market. At the same time, Cobos is well known for its deep accumulation in the field of robot motion sensing. Fame is the first reason for Cobos to attract Suzhou Construction Bank. More importantly, Cobos is a company that focuses on robotics. Taking this kind of banking robot as an example, the product has been defined from the top to the bottom to understand the professional robots that understand banking. Professional robots can truly take root in industry applications in the future, in order to contribute value to users and survive long-term and benign. It is precisely because of this correct product concept and a highly forward-looking prediction of the industry that Cobos became the only choice for Suzhou Construction Bank. Since we have a close relationship, cooperation and win-win will be a matter of course! The strategic cooperation between Suzhou Construction Bank and Cobos was formally established. At the beginning of the cooperation, a special project research team was set up to study every piece of information and data generated in the robot application. The project team assembled a number of R&D, technical and customer service personnel from Cobos and Suzhou Construction Bank. It lays an important foundation for the subsequent research on the application scenarios and application value of banking robots. The project research team proposed that the robot is not only used for eyeballs, but should have professional business functions. This requires a real “identity†for the robot—the robot “lobby assistant†came into being, and then the robot The application functions under the banking scene are also gradually clear: from the basic welcome to the lobby assistant to guide the customer to conduct business processing, and then to active marketing. Through research on the interaction data between robots and customers, the project team found that robots have the advantage of being beyond imagination in the function of active marketing. Using intelligent technologies such as voice recognition and autonomous mobile, robots can dig people's preferences and needs in the process of communicating with customers, and actively introduce them to bank hot-selling wealth management products, credit cards, and customers through the mobile phone scan code. The data shows that in April 2016, the robot achieved a marketing success rate of 22.3% for Suzhou Construction Bank. In September of the same year, this marketing effect achieved a qualitative leap, reaching 33.7%. Cobos Bank Robot not only broke the marketing problem for Suzhou Construction Bank, but also made it clear that the greatest value of robots in banking applications. It is based on the down-to-earth research of the project team that Cobos has a good foundation and direction for cooperation with other bank customers, which has given birth to a series of new application values ​​of banking robots, including robot banking application APP and bank. The realization of functions such as paperless system construction has made the application of robots go from pure entertainment to professionalism. It can be said that the cooperation between Cobos and Suzhou Construction Bank has promoted the maturity and improvement of the entire banking robot industry. At the same time, it has also opened a new chapter in the industry of many robot enterprises to systematically study robot application scenarios and application values. The future of the world in which we work and live will inevitably be created by people and robots together. Robots will be like humans. The profession has specializations. Different positions will have different people and robots to stick to it. If you want to come earlier this day, Need more ideal homes like Kavos and Suzhou Construction Bank + doers. 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