The weather is getting hotter and hotter. Ms. Xu’s mood is also bad. It turns out that the air conditioners in the home are not only unable to cool, but the indoor units are also leaking. She had contacted the customer many times after the sale, but had failed to solve the problem.

Hot days children air conditioning not cooling complaints

"In addition to the problems such as leakage, non-refrigeration and other problems encountered by Ms. Xu, such as large noise, non-heating, remote control malfunctions and other air conditioning quality problems, the lack of after-sales service, lack of service, delay in delivery, and non-compliance with installation technology are also The main issues of consumer complaints. In addition, some operators in the sales process also exaggerated product features, misleading consumers.” Hebei Province, 12315 staff introduction, the first half of the province's 12315 system received a total of 3869 complaints of household appliances The products accounted for 14.7% of the commodity complaints, of which 518 were for air-conditioning products, accounting for 13.4% of the complaints for household appliances, and an increase of 29.5% from the same period of last year.

In addition, the failure of merchants to fulfill their commitments and refusal to fill out maintenance records is also a major issue for consumer complaints.

Computer complaints delay repair complaints

Complaint statistics show that in the first half of the year, the 12315 system in the province received a total of 599 computer product complaints, and the acceptance volume increased by 36.4% compared with the same period of last year.

Three Guarantees Appliance Repair


The main problem reflected by the consumers is that the repairer delays repairs on the grounds of no parts during the warranty period; some operators donate MP3s, printers, and other merchandise during the promotional activities, but do not assume responsibility for the replacement or repair of the gifts; Rejected or delayed the issuance of invoices; manufacturers attracted consumers more than the warranty period stipulated by the Three Guarantees, but refused to perform maintenance obligations during the warranty period.

In addition, maintenance service complaints are still a "permanent" problem. Due to the strong technicality of maintenance services, most consumers lack relevant knowledge, consumers and repairers have asymmetric information, and some operators lack credibility, leading to continuous consumer complaints.

Test:

· On-off flex cable;

· Flash;

· Charging Port & Charging flex cable ;

· Back camera;

· Volume button;

· Mute button;

· Buzzer & Vibrator;

 

Features: 

· 12 Months warranty. 

· Flex cables are all original.

· Exquisite craftsmanship.

· Inner Package: Anti-Static Bags & Transparent Air Bubble Bags ; Outer Package: Carton Box Also In Lined With Foam;

 

Pre & After-sale service: 

· Please feel free to contact us for any questions at any time.

 

Tips:

· Please test back housing assembly function 100% before installation.

iPhone 5S Housing Assembly

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Shenzhen Aokal Technology Co., Ltd. , https://www.aokal.com